SMS Opt-In Consent Flow
Āhāra Restaurant · tasteahara.com
Last updated: July 23, 2026
Flow 1 — Guest Checkout (Transactional SMS)
Customers who place a pickup order without creating an account must enter their phone number. This phone number is used exclusively to send transactional order status messages (confirmation, preparation started, ready for pickup, completed, payment failure). No promotional messages are sent to guest customers unless they separately opt in via Flow 2.
Contact Information — Guest Checkout
Consent mechanism: Phone field is required to submit the order form. Below the phone field, three unchecked-by-default checkboxes are shown: Checkbox 1 (optional) “Allow Ahara to send transactional SMS/MMS regarding orders, payments, accounts, etc., to this number. Frequency may vary. Msg & data rates may apply. Reply STOP to opt-out.” Checkbox 2 (optional) “Allow Ahara to send promotional SMS/MMS regarding promotions, offers, deals, etc., to this number. Frequency may vary. Msg & data rates may apply. Reply HELP for help or STOP to opt-out.” Checkbox 3 (optional) “By checking, I accept the Terms of Service & Privacy Policy.”
Messages sent if Checkbox 1 checked: Order confirmation, preparation started, ready for pickup, order completed, payment failure. etc.,
Messages sent if Checkbox 2 checked: Promotional offers, discounts, special deals, etc.
Opt-out: Reply STOP to any message to opt out.
Flow 2 — Account Creation: Checkout Form & Google Sign-In (Promotional SMS Opt-In)
Customers creating an Āhāra account encounter two optional, unchecked by default SMS opt-in checkboxes via two sub-paths: (2a) the Register tab inside the checkout auth modal, and (2b) the Complete Profile step shown to new Google Sign-In users who have no phone number on file. Only customers who actively check the respective checkboxes receive those message types.
2a — Register at Checkout
Create Account — Phone & Preferences
2b — Google Sign-In → Complete Profile
New Google Sign-In users without a phone number on file are redirected to tasteahara.com/account/complete-profile before completing checkout. The same unchecked-by-default SMS opt-in checkboxes are shown here.
One last step
Consent mechanism (2a & 2b): Three unchecked-by-default checkboxes shown below the phone field. Checkbox 1 (optional): “Allow Ahara to send transactional SMS/MMS regarding orders, payments, accounts, etc., to this number. Frequency may vary. Msg & data rates may apply. Reply STOP to opt-out.” Checkbox 2 (optional): “Allow Ahara to send promotional SMS/MMS regarding promotions, offers, deals, etc., to this number. Frequency may vary. Msg & data rates may apply. Reply HELP for help or STOP to opt-out.” Checkbox 3 (optional): “By checking, I accept the Terms of Service & Privacy Policy.”
Messages sent if Checkbox 1 checked: Order confirmation, preparation started, ready for pickup, order completed, payment failure. etc.,
Messages sent if Checkbox 2 checked: Occasional promotional offers and deals from Āhāra.
Opt-out: Reply STOP to any message to opt out.
Compliance Disclosures
Sample Messages
Order Confirmation
Āhāra: Your order #A3F9C2 is confirmed by our kitchen. Ready in ~25 mins! Reply STOP to opt out, HELP for help.
Order Being Prepared
Āhāra: Your order #A3F9C2 is being prepared. Smells amazing already! 🌶️ Reply STOP to opt out, HELP for help.
Ready for Pickup
Āhāra: Your order #A3F9C2 is READY for pickup! Come on over 🙏 Reply STOP to opt out, HELP for help.
Order Completed
Āhāra: Your order #A3F9C2 is complete. Thank you for dining with us! 🙏 Reply STOP to opt out, HELP for help.
Payment Issue
Āhāra: We couldn't confirm your payment for order #A3F9C2, but your order is still active. Our kitchen will call you to confirm — please plan to pay at pickup. Reply STOP to opt out, HELP for help.
Promotional — Weekend Discount
Āhāra: This weekend only 🎉 Get 15% off any pickup order over $25. Order at tasteahara.com. Reply STOP to opt out, HELP for help.
Promotional — New Menu Item
Āhāra: New arrival 🌶️ Our Kerala-style Fish Fry is now on the menu. Try it while it lasts — tasteahara.com. Reply STOP to opt out, HELP for help.