1. Acceptance of Terms

By accessing or using the Ãhãra website, mobile application, or placing an order with us, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Use of Our Services

You agree to use our services only for lawful purposes. You may not:

Use our services in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to our systems
Submit false or misleading information
Engage in any conduct that disrupts or damages our services

3. Orders and Payments

By placing an order, you represent that you are authorized to use the payment method provided. All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion.

Prices are subject to change without notice. All applicable taxes will be calculated and displayed at checkout.

Credit card surcharge: A surcharge of up to 4% may be applied to orders paid by credit card, as permitted under North Carolina law. This surcharge is disclosed at checkout before payment is confirmed. Debit card and cash payments are not surcharged.

Tips: An optional tip may be added at checkout. Tips go directly to our team and are entirely at your discretion.

4. Cancellations and Refunds

Orders may be cancelled within a reasonable time before preparation begins. Once an order has been prepared or is out for delivery, cancellations may not be possible. Refunds for quality issues will be evaluated on a case-by-case basis. Please contact us directly for assistance.

4a. Delivery Orders

When you select delivery at checkout, your order is dispatched to a third-party driver through Uber Direct or DoorDash Drive (whichever you select). A delivery fee, calculated at the time of checkout after any applicable restaurant subsidy, is added to your order total and collected at the time of payment.

Delivery availability, provider options, and fees may change at any time. The estimated delivery time shown at checkout is provided by the third-party driver platform and is not guaranteed. We are not responsible for delays caused by the driver, road conditions, or other factors outside our control.

By selecting delivery, you authorize us to share your name, phone number, and delivery address with the selected driver platform (Uber Direct or DoorDash Drive) solely for the purpose of completing your delivery. See our Privacy Policy for details.

5. SMS Notifications

When you provide a phone number at checkout or during account creation, three unchecked-by-default, optional checkboxes are shown below the phone field:

Transactional SMS (optional): “Allow Ahara to send transactional SMS/MMS regarding orders, payments, accounts, etc., to this number. Frequency may vary. Msg & data rates may apply. Reply STOP to opt-out.” Order status messages (confirmation, preparation, ready for pickup, completion, and payment alerts) are only sent to customers who actively check this box.
Promotional SMS (optional): “Allow Ahara to send promotional SMS/MMS regarding promotions, offers, deals, etc., to this number. Frequency may vary. Msg & data rates may apply. Reply HELP for help or STOP to opt-out.” Promotional messages are only sent to customers who actively check this box.
Terms acceptance (optional): “By checking, I accept the Terms of Service & Privacy Policy.”

All three checkboxes are unchecked by default. No SMS messages are sent unless the relevant box is actively checked. Reply STOP at any time to stop all SMS messages, or HELP for assistance. See tasteahara.com/sms-consent for the full consent flow.

6. Rewards Program

Āhāra offers a loyalty rewards program for registered account holders. Points are earned on qualifying purchases based on the subtotal (excluding tax, tip, and surcharge). Points have no cash value and may not be transferred. We reserve the right to modify, suspend, or terminate the rewards program at any time. Points may expire if your account is inactive or the program is discontinued.

7. Allergen Disclaimer

Our kitchen handles a variety of ingredients including common allergens such as nuts, gluten, dairy, eggs, soy, and shellfish. While we take reasonable precautions, we cannot guarantee that any menu item is completely free of allergens. Please notify our staff of any dietary restrictions or allergies before ordering.

8. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Āhāra and protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Āhāra shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Āhāra, its employees, and agents from any claims, liabilities, damages, or expenses arising from your use of our services or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law provisions. Any disputes shall be resolved in the courts of Wake County, North Carolina.

12. Changes to These Terms

We may update these Terms of Service at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

13. Contact Us

If you have questions about these Terms, please contact us at:

Email: tasteahara@gmail.com